The unspoken barrier to seeking help - long waiting times
When there are long waiting times this can lead to patients disengaging, or their symptoms getting worse while they wait. How can we solve the problem with waiting?
In our latest webinar, hear how we have worked with NHS Talking Therapies to help thousands of patients access vital treatment in a matter of days, and learn strategies to reduce waiting times and improve patient experience.


About the session
Catch-up on the recording of the webinar, as we explored the waiting list management solutions that have supported NHS Talking Therapies services and:
- Hear how we've worked with NHS Talking Therapies to help thousands of patients access vital treatment in a matter of days.
- Learn strategies to reduce waiting times and improve patient experience.
- Understand the benefits and pitfalls of offering new services to patients on your waiting lists.
- Find out about the impact these solutions have on patient and therapist experience.
Hear from NHS Talking Therapies providers
Hear from Kerry and John who shared their experiences of successfully reducing waiting lists, maintaining clinical quality and ensuring patients get the right care at the right time.
Kerry Coker
Deputy Clinical Director for Psychological Services at Essex Partnership University NHS Foundation Trust

John Warwick
Area Service Manager for Talking Mental Health Derbyshire, Derbyshire Healthcare NHS Foundation Trust
The questions we discussed
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What waiting list management strategies have worked for other NHS TT services?
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What services do ieso offer to support waiting lists?
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How quickly waitlist patients can get into treatment and what are the outcomes?
Watch now
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ieso Talking Therapies - The weight of waiting
Hear from NHS Talking Therapies service providers as they discuss practical approaches to reducing waiting lists without compromising quality.
Get in touch
If you have a question or would like to find out more about how ieso can support your service, we'd love to hear from you.