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Cookie Policy

This Cookies Policy explains how we use cookies on There are separate, different cookies policies on our therapy sites in connection with receiving our online cognitive behavioural therapy (CBT) services.

What are Cookies?

Most websites use cookies to improve user experience. They are used to remember you and how you’ve used the website for future visits. Cookies are a simple text file that are stored on your device when you visit a website, which only the original server can retrieve or read the contents of. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique alphanumeric identifier and the website name.

Our use of Cookies

We use cookies to do a number of things. For example, cookies enable us to:

  • Identify you when you visit the website
  • Improve the functionality of the website, such as storing your preferences
  • Improve the performance of our website, to help provide you with a better user experience
  • Track what you have done on the site
  • Make online advertising more relevant

Cookies themselves don't hold personal information. In many cases, we won’t be able to link the information we collect by using a cookie back to you. They can, however, enable us to link that information back to you and your personal information, for example, when you log in, or choose to register for our service, or download a piece of marketing collateral. We don’t sell the information collected by cookies, except where required by law (for example to government bodies and law enforcement agencies).

What Cookies do we use?

We use the following Cookies:

1. Strictly necessary – these are used to help make our website work efficiently
2. Performance – these are used to analyse the performance of our website and how we can improve it
3. Functionality – these help to enhance your experience by doing things such as remembering to load the main navigation menu bar instantly when you revisit the site
4. Advertising – these are used to share some information with the third parties who we advertise with, including Facebook and Google Ads, so that we can identify how you arrived at our website.

Read about individual cookies on the site or manage your cookie preferences here

Blocking or restricting Cookies

You can stop Cookies being used on your device by activating the setting on your browser that allows you to block the deployment of all or some Cookies. Please visit to find out how. Please note, if you use your browser settings to block Cookies you may not be able to access all or parts of our site.

Contact us

If you have a question about this policy, or require more details about any specific cookies, please email us at

You also have the right to lodge a complaint with the UK regulator, the Information Commissioner. Go to to find out more.