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Delivering quality care that works
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We blend data science and deep clinical expertise to create scalable, effective, and highly personalised digital mental health products.

ieso Therapy Service


For over a decade, ieso has been one of the largest providers of online, AI-enabled, human-delivered therapy within the National Health Service's (NHS) globally recognised Talking Therapies programme.  
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Through our award-winning digital platform, ieso has delivered therapeutic interventions to 125,000+ people with over 700,000 hours of treatment provided. We use a typed modality which captures, with permission, the exchange between a therapist and patient all in an ISO27001-compliant manner.

Coupled with session-by-session progress measures, ieso has a globally unique, de-identified dataset that we analyse to increase the quality and effectiveness of therapy. This dataset not only improves our scientific knowledge of mental health, but drives technological innovation to improve access to care, lower costs, and by personalising treatments - deliver better outcomes for patients.

Key features

One-to-one typed and video cognitive behavioural therapy (CBT)
Network of 600+ PWPs and BABCP accredited high-intensity therapists
Flexible appointments - available 7 days a week, 6am-11pm
Number of sessions varies by patient need
Treating Step 2, Step 3 and Step 3+ patients
45–60 minute therapy sessions
Device-agnostic platform

Conditions treated

Generalised Anxiety Disorder
Depression
Phobias
Panic disorders
Obsessive Compulsive Disorder (OCD)
Post-Traumatic Stress Disorder (PTSD)
Sleep problems
Social anxiety

ieso Digital Programme (pilot phase)


Built to provide immediate support to those managing worry and anxiety, whether waiting for therapy or not.

The app-based programme is comprised of a unique blend of evidence-based CBT approaches. They have been carefully selected having been shown, through analysis of ieso's dataset of 650,000 hours of delivered therapy, to be the most effective with patients.

Sessions are delivered by the digital guide, an AI conversational agent that uses text pre-written by our team of experienced clinicians, personalising the content displayed to the user based on what they type.

Up to three weekly sessions of varying lengths
Sessions delivered sequentially via conversational agent
Typed, video and audio sessions
Practical exercises to complete both in-app and between sessions
Use of the programme does not delay entry to treatment

Key benefits

Fast

Can provide immediate support for help managing anxiety and worry

Easy-to-access

A self-guided process which is easy to engage with and available anytime, anywhere from a smartphone

Long-term benefit

Development of long-term practical CBT skills to build positive long-term habits

In the pipeline


We are currently building out digital therapeutics to treat a variety of indications.

Digital therapeutics (DTx) products, as defined by the Digital Therapeutics Alliance (DTA), deliver to patients evidence-based therapeutic interventions that are driven by high-quality software programs to treat, manage, or prevent a disease or disorder.
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ieso is a proud member of the DTA.

Meeting the global mental health challenge through clinical grade digital programs

There is a worldwide shortage of therapists, with individuals in some parts of world having no prospect of ever receiving help through therapy. We need to radically scale up care, using automation and augmentation to make scarce clinical resources go further and democratise access to quality mental health care. Born from the de-identified data in our virtual care platform, our clinical experience, and tested in real-world settings, our digital therapeutics will raise the bar for engagement, outcome, and recovery.

Conduct an assessment to understand presenting problems and symptoms
Personalise a program to each patient’s unique needs
Wrap the digital intervention with a patient-centric service delivery and care coordination program
Create a dynamic treatment plan using evidence-based protocols
Provide practical exercises to complete in-app and between sessions

Meet the product and design team

Marcus Vice

Senior Product Manager (UK)

Jack Larner

Head of Design

Andie Hansen

Director of Product Marketing

Jordan Elliott

Director of Product & Design

Emily Marshall

Director of Clinical Program Devleopment

Shaun Mehew

Director of Clinical Strategy

Dr Charlotte Housden

Interim Chief Product Officer

Join our team

Join us on our journey to improve mental health access for all
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We are now accepting a select number of customers to partner on our journey to scale clinically effective tools to support access to mental healthcare.
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Partner with us
If you’re looking for therapy services, visit our patient site here
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