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Research Paper
15 Min Read

Perceptions of chatbots in therapy

2019
By
ieso

Bell, S., Wood, C., & Sarkar, A. (2019, May). Perceptions of chatbots in therapy. In Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems (pp. 1-6).


Read the full paper here.

ieso
ieso piloted a comparative study of therapy sessions following the interaction of 10 participants with human therapists versus a chatbot to recommend ways of overcoming the drawbacks of chatbots.